Cleara

✦ Faqs

Frequently Asked Questions

General Questions

What does Cleara offer exactly?

Is Cleara suitable for owners with just one unit?

Do you handle villas or vacation homes?

How do I get started with Cleara?

Is there a contract involved?

What's the difference between the Basic and Premium packages?

Are there any registration or setup fees?

How do I know which package is best for my property?

Can I pause the service temporarily?

Is there a minimum contract period?

Hosting Management

What does the hosting service include?

Do you clean before and after every guest?

How do you ensure safe guest check-ins and check-outs?

What happens if a guest damages the property?

Do you offer welcome gifts for guests?

Do you respond to guest questions?

How can I monitor guest reviews and feedback?

Do you list the unit on Airbnb or other platforms?

Can I control the availability and pricing?

What happens if a guest cancels?

Rental & Property Care

How do you make sure the property is always rented?

Who handles rent payments and utility bills?

Do you clean the unit during long-term stays?

How do I track my rental income?

What if the tenant delays payment?

Do you manage maintenance requests?

How do you help me increase my income?

Do I get regular reports?

Do I pay commission per rental?

Can Cleara help furnish or equip the unit?